Terms & Conditions
Effective Date: 2025-09-24
Welcome to Rugs222 (“we,” “our,” or “us”). These Terms & Conditions govern your use of our website [www.rugs222.com] (the “Site”) and the purchase of products from us. By accessing or using our Site, you agree to be bound by these Terms.
1. Use of the Website
You must be at least 18 years old to place an order.
You agree to use our Site only for lawful purposes and in a way that does not infringe the rights of, restrict, or inhibit anyone else’s use of the Site.
2. Orders & Custom Rugs
All rugs are made-to-order and considered custom products.
Once production has begun, orders cannot be cancelled, returned, or refunded.
Cancellations are only possible within 24 hours of placing an order or before production starts.
We reserve the right to refuse or cancel any order if fraudulent or unauthorized activity is suspected.
3. Pricing & Payments
All prices listed on our Site are in USD unless otherwise stated.
We accept payment via major credit/debit cards, PayPal, and other payment providers displayed at checkout.
We reserve the right to update prices at any time without prior notice, but confirmed orders will not be affected.
4. Shipping & Delivery
Production times may vary since rugs are handmade to order. Estimated delivery timelines will be provided at checkout.
We are not responsible for delays caused by shipping carriers, customs, or events outside our control.
Customers are responsible for providing accurate shipping details. We are not liable for lost or undelivered orders due to incorrect addresses.
5. Returns & Refunds
Due to the personalized nature of our rugs, returns and refunds are not accepted once production begins.
Refunds or replacements will only be provided if:
The product is damaged during delivery,
The product has a clear manufacturing defect, or
The wrong item was delivered compared to your confirmed order.
Claims must be submitted within 7 days of delivery with supporting photos.
6. Intellectual Property
All content on this Site—including images, designs, logos, text, and product descriptions—are the property of Rugs222 and are protected by copyright and trademark laws.
You may not use, reproduce, or distribute our content without prior written permission.
7. Limitation of Liability
Rugs222 is not liable for any indirect, incidental, or consequential damages arising from the use of our Site or products.
Our liability for any direct damages will not exceed the amount paid for the product in question.
8. Governing Law
These Terms are governed by the laws of [Province/State, Country – e.g., Ontario, Canada].
Any disputes shall be resolved in the courts of [your jurisdiction].
9. Changes to Terms
We may update these Terms & Conditions from time to time. Changes will be posted on this page with the updated effective date.
10. Contact Us
For any questions regarding these Terms & Conditions, please contact us:
Email: support@rugs222.com
Business Name: Rugs222